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-   -   Broken/ Damaged Goods (http://bbs.foofighters.com/showthread.php?t=150753)

02morrij July 7th 2011 02:37 PM

Broken/ Damaged Goods
 
I'm very interested to hear your guys/ "the experts" policy, your personal view/ policy on damaged/ broken products.

My Skin and Bones CD skips no end, no problem, I will go and buy a new one. My main concerns are my:
Best of You CD2 Single: Cracked all across the front (trodden on esque), nothing wrong with the CD.
Foo Fighters 12inch Vinyl: Skips a lot during For All the Cows
I'll Stick Around 7inch Vinyl: Got it today, mentioned in the Collection and Recordings thread, skips in four different places on the A-Side.

I'll happily take a little bit of bending, wear and tear on my vinyls, just a little, but I was just wondering your guys' situation. These are for my pleasure, not to sell in a million years and was just interested in your situations,

Thanks

turbo6 July 8th 2011 04:12 AM

Re: Broken/ Damaged Goods
 
About half of my import singles' cases/liners are pretty rough looking, the ones from 95-2000-ish.

But, regardless there is a certain satisfaction of being the original owner to them, so whatever...

Callimnate July 8th 2011 01:02 PM

Re: Broken/ Damaged Goods
 
You play your vinyl!!???

02morrij July 8th 2011 02:57 PM

Re: Broken/ Damaged Goods
 
Quote:

Originally Posted by Callimnate (Post 3546972)
You play your vinyl!!???

Yes of course!

And I was just way too young back then, I was 4 when the band started!! So I know I'm not the original owner of most of my stuff :( ...

FooZealand July 9th 2011 12:15 PM

Re: Broken/ Damaged Goods
 
Quote:

Originally Posted by 02morrij (Post 3546046)
I'm very interested to hear your guys/ "the experts" policy, your personal view/ policy on damaged/ broken products.

I'll happily take a little bit of bending, wear and tear on my vinyls, just a little, but I was just wondering your guys' situation. These are for my pleasure, not to sell in a million years and was just interested in your situations,

Thanks

Simple answer - it must match the auction description. You must buy based on the intended purpose.

If you are playing them - as you MUST ;) - then you want nice clean copies, and you must be sure they are: ask questions etc or have good clear descriptions that this is what you are buying. If it doesn't arrive in the expected advertised state, you make a claim to the seller - then if that doesn't work out to Ebay itself.

90% of sellers will work with you - especially the bigger ones, to give you a partial refund, or a discount on something else etc. Ebay will try and do the same thing. If you still aren't happy Ebay will just give you your money back, and that includes shipping. The seller is left with no payment AND no item, wondering what the hell happened. What happened is they shouldn't have sold shit, and they should have tried to help when you said there was a problem.

You have 45 days after payment to lodge an Ebay claim - more than enough for an item to anywhere from anywhere, so definitely do it if you didn't get what was described. Remember everyone that accepts a crap deal lets the seller do it to someone else - and that could be a fellow board member. So it's in everyone's best interest.

Mistakes happen, good sellers that make honest mistakes do everything possible to fix them, including making a loss on the sale if that's what it takes.

Callimnate July 10th 2011 06:13 AM

Re: Broken/ Damaged Goods
 
Quote:

Originally Posted by Don't Give A Fook (Post 3548228)
That's what it was made for. :rolleyes:

I... know.... ;)

I remember the days where you'd buy a BRAND NEW imported record, and for whatever reason it would have a jump on it. :mad:

The ones made in Australia were always lighter and for some reason a lot more relliable playing wise, BUT a lot easier to damage.

:confused:


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