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  #8101  
Old January 19th 2018, 10:24 AM
lharris92 lharris92 is offline
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Default Re: Your latest Foo item?!

Quote:
Originally Posted by aprilshack View Post
Received an extra DG teatowel yesterday...
Welcome to the confused state of the "wait did I receive a duplicate?" club.
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  #8102  
Old January 19th 2018, 10:55 AM
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Default Re: Your latest Foo item?!

Quote:
Originally Posted by aprilshack View Post
Received an extra DG teatowel yesterday...
I'll have it!

Or stick it on eBay?
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  #8103  
Old January 19th 2018, 12:35 PM
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Default Re: Your latest Foo item?!

Quote:
Originally Posted by aprilshack View Post
Received an extra DG teatowel yesterday...
Might be mine April

I finally got a response... After chasing again.

Apparently they have now contacted the warehouse (again) to send out my final three. They're not even advertised on the site anymore so I suspect they've sold out which is why they're not being sent
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  #8104  
Old January 19th 2018, 12:36 PM
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Default Re: Your latest Foo item?!

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Originally Posted by lharris92 View Post
Welcome to the confused state of the "wait did I receive a duplicate?" club.
I just want what I paid for three months ago!!!!!!!!!!!!!!!!!!! Its shocking. I would complain but there's nowhere to rant to other than here!!!

Sorry for my rantiness
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  #8105  
Old January 19th 2018, 12:45 PM
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Default Re: Your latest Foo item?!

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Originally Posted by Becks12 View Post
I just want what I paid for three months ago!!!!!!!!!!!!!!!!!!! Its shocking. I would complain but there's nowhere to rant to other than here!!!

Sorry for my rantiness
Rant away! They are going to lose so much custom over the coming months.
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  #8106  
Old January 19th 2018, 12:49 PM
lharris92 lharris92 is offline
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Default Re: Your latest Foo item?!

Quote:
Originally Posted by Becks12 View Post
I just want what I paid for three months ago!!!!!!!!!!!!!!!!!!! Its shocking. I would complain but there's nowhere to rant to other than here!!!

Sorry for my rantiness
It's a bad business model if you can't even get most orders that head your way right.

If they were a smaller business and not connected to LN then damn they could be struggling right now.
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Wembley Stadium, 20th June 2015
o2 Arena, 19th September 2017
future: London Stadium, 22nd & 23rd June 2018
CalJam 2018????
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  #8107  
Old January 19th 2018, 02:33 PM
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Default Re: Your latest Foo item?!

Quote:
Originally Posted by lharris92 View Post
It's a bad business model if you can't even get most orders that head your way right.

If they were a smaller business and not connected to LN then damn they could be struggling right now.
They would be struggling indeed.

This is bullshit. It's our money and we have to work hard for it so it would be nice for them to start appreciating it.
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  #8108  
Old January 19th 2018, 02:49 PM
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Default Re: Your latest Foo item?!

So many emails have gone back and forth about these bloody tea towels! I ordered four in October. In January I get one... They say they sent four. They say they'll send another three... Two weeks later still nothing. They ignore my first email, a couple of days later I chase and they say oh sorry we'll speak to the warehouse... Three more are on their way apparently but if the website says they're out of stock how are they sending me more?
Just say sorry we have massively cocked up do you want a refund or something else. I want something, don't just keep my money and keep fobbing me off! I'd rather have the teatowels that have Foo Fighters 2018 on than nothing!

I wont be ordering from them again which is a shame as I've spent an awful lot of money there previously over the years.
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London Stadium 22 & 23 June 18
Download Paris, June 18
O2, Sept 17
Lollapalloza Berlin, Sept 2017
NOS Alive, July 2017
Glastonbury 2017
Paris, Nov, 20 15
Berlin, Nov, 2015
Milton Keynes 6th Sept, 2015
Milton Keynes 5th Sept, 2015
Glastonbury 2015
Wembley, 20th June 2015
Invictus Closing Concert, London, Sep 2014
Milton Keynes, July 2011
Wembley, June 2008
Reading, August 29th, 1998
Glastonbury June, 26th, 1998
Ozzfest, June 20th,1998
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  #8109  
Old January 19th 2018, 09:23 PM
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Default Re: Your latest Foo item?!

Quote:
Originally Posted by Becks12 View Post
So many emails have gone back and forth about these bloody tea towels! I ordered four in October. In January I get one... They say they sent four. They say they'll send another three... Two weeks later still nothing. They ignore my first email, a couple of days later I chase and they say oh sorry we'll speak to the warehouse... Three more are on their way apparently but if the website says they're out of stock how are they sending me more?
Just say sorry we have massively cocked up do you want a refund or something else. I want something, don't just keep my money and keep fobbing me off! I'd rather have the teatowels that have Foo Fighters 2018 on than nothing!

I wont be ordering from them again which is a shame as I've spent an awful lot of money there previously over the years.
Don't worry the are out of stock - they stop advertising before stock is zero and always hold spares for a while after all orders are shipped to cover losses breakages and fuckups on the orig orders. My ornaments are no longer on sale but my replacement ones went straight out.

What's mad here is the total disconnect between the order you place and the fulfillment of it. Someone seems to send the warehouse what to ship - it isn't directly taken from the order. This is where things are so often getting screwed up. Warehouse seems to send the right items they are told to. But either way it's bullshit.

Keep at them - they should deff be able to fix & complete any tea towel order issues raised as of now anyway.
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