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  #1  
Old April 19th 2018, 04:17 PM
DavidB DavidB is offline
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Default Very poor ADA policy

It seems that the pre-sale for the FF shows includes ZERO ADA tickets EVER! Then when the public sale hits the ADA are all gone VERY quickly, partially because by law the ADA seats can be sold to anyone once all the non-ADA seats are bought. So if whoever it is who sets the presale policy ever reads these posts, please remember that some of the fans need ADA seating and we are getting left out to put it mildly!
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  #2  
Old April 22nd 2018, 02:26 AM
DavidB DavidB is offline
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Default Re: Very poor ADA policy

I have done some leg work. It seems that the pre-sale is in violation of the ADA.

Per he ADA...

"Venues are required to sell tickets for accessible seats in the same manner and under the same conditions as all other ticket sales.

Tickets for accessible seats must be sold:

1. during the same hours;
2. through the same methods of purchase (by telephone, on site, through a website, or through third-party vendors); and
3. during the same stages of sales (pre-sales, promotions, general sales, wait lists, or lotteries) as non-accessible seats."

Merriweather Post pavilion and TicketFly failed to do this. I have opened a formal complaint with the DOJ Civil Rights Division. Anyoen else who is ADA and could not get tickets to a show because of non-compliance let me know and I will add that info to the open case.
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  #3  
Old April 22nd 2018, 02:38 AM
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matineeidyll matineeidyll is offline
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Default Re: Very poor ADA policy

That bites, man. Have you attempted to contact the ticket agencies and/or respective venues? Unfortunately some third-party vendors still aren't entirely compliant with ACA policies.

You can also chat with Merriweather Post Pavilion directly to see what they've got to say for themselves (i'm curious myself): https://www.merriweathermusic.com/tickets/
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  #4  
Old April 22nd 2018, 02:46 AM
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amastel amastel is offline
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Default Re: Very poor ADA policy

That sucks. Good for you for following up.
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  #5  
Old April 25th 2018, 05:08 PM
DavidB DavidB is offline
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Default Re: Very poor ADA policy

I have a follow up and it is good news. After several attempts to reach the venue via multiple methods, earlier today they contacted me and I got two tickets. Now I need to figure out who I am going to take as my plus 1!
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  #6  
Old April 25th 2018, 06:18 PM
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amastel amastel is offline
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Default Re: Very poor ADA policy

Quote:
Originally Posted by DavidB View Post
I have a follow up and it is good news. After several attempts to reach the venue via multiple methods, earlier today they contacted me and I got two tickets. Now I need to figure out who I am going to take as my plus 1!
Great!
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  #7  
Old April 25th 2018, 06:21 PM
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wol wol is offline
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Default Re: Very poor ADA policy

Quote:
Originally Posted by DavidB View Post
I have a follow up and it is good news. After several attempts to reach the venue via multiple methods, earlier today they contacted me and I got two tickets. Now I need to figure out who I am going to take as my plus 1!
That's good news!
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  #8  
Old April 25th 2018, 08:58 PM
DavidB DavidB is offline
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Default Re: Very poor ADA policy

They got me some amazing seats. Section 202 first seated section behind the pit) Row A on the aisle! Man I wonder what some cute young female might be willing to do to be my +1 LOL...
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  #9  
Old April 25th 2018, 09:54 PM
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matineeidyll matineeidyll is offline
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Default Re: Very poor ADA policy

Results! I'm glad they came through in the end, but I agree the process could have been much smoother for you.
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  #10  
Old April 25th 2018, 10:06 PM
DavidB DavidB is offline
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Default Re: Very poor ADA policy

Yeah I am happy as well. I kind of think I am not going to have to worry about the cute young female thing though. I'm pretty sure my wife is going to want to go with me, drat!
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  #11  
Old April 26th 2018, 05:33 AM
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matineeidyll matineeidyll is offline
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Default Re: Very poor ADA policy

Quote:
Originally Posted by DavidB View Post
Yeah I am happy as well. I kind of think I am not going to have to worry about the cute young female thing though. I'm pretty sure my wife is going to want to go with me, drat!
What are her thoughts on wigs?
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Sydney, 2017 (Chevy Metal)
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Last edited by matineeidyll : April 26th 2018 at 05:36 AM.
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