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  #1  
Old May 9th 2017, 01:56 AM
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Default Foo store

For some weird reason my account for the store seems to have messed up....when I try to log in it says details invalid then if I try the forgot password link it says no account associated with my email.

Same thing happened to a friend.

Is there some glitch that is deleting account info???
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  #2  
Old May 9th 2017, 06:23 AM
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Default Re: Foo store

It says at the top of the screen orders will begin shipping for May 22nd, for what exactly? Email them, they are pretty quick in responding to problems.
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Old May 9th 2017, 10:17 AM
lharris92 lharris92 is offline
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Default Re: Foo store

Looking at it, it seems they may have cleaned up the store a bit - just because there were things that were sold out that have now been removed.

Could just be a 'spring clean' that has had a few side effects...

edit: also have no account there either now.

Last edited by lharris92 : May 9th 2017 at 10:20 AM.
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  #4  
Old May 9th 2017, 10:51 AM
lharris92 lharris92 is offline
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Default Re: Foo store

looking at the euro/firebrand store something may be happening

even if it's in the form of a relaunched store.

Last edited by lharris92 : May 9th 2017 at 10:57 AM.
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  #5  
Old May 9th 2017, 11:19 AM
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Default Re: Foo store

Quote:
Originally Posted by lharris92 View Post
looking at the euro/firebrand store something may be happening

even if it's in the form of a relaunched store.
Yes.......the store is practically empty so maybe making way for new merch??? Maybe to promote a new album?
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Old May 9th 2017, 01:19 PM
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Default Re: Foo store

Quote:
Originally Posted by aprilshack View Post
It says at the top of the screen orders will begin shipping for May 22nd, for what exactly? Email them, they are pretty quick in responding to problems.
The email contact address appears to have changed......maybe just a new merch distribution team??
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Old May 9th 2017, 03:09 PM
lharris92 lharris92 is offline
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Default Re: Foo store

Quote:
Originally Posted by Poppy4580 View Post
The email contact address appears to have changed......maybe just a new merch distribution team??
Looks to be Live Nation by the looks of that email address.

In which case yes it's most likely a change in merch & distributor.
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  #8  
Old May 9th 2017, 03:22 PM
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Default Re: Foo store

Yea, standard change in merch & distributor. i knew it all along.
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  #9  
Old May 9th 2017, 04:54 PM
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Default Re: Foo store

Quote:
Originally Posted by lharris92 View Post
Looks to be Live Nation by the looks of that email address.

In which case yes it's most likely a change in merch & distributor.
Fuck no, not Live Nation. They are shit. CS is almost non existent.
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  #10  
Old May 10th 2017, 11:14 AM
lharris92 lharris92 is offline
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Default Re: Foo store

Quote:
Originally Posted by aprilshack View Post
Fuck no, not Live Nation. They are shit. CS is almost non existent.
Live Nation for the main store... no idea yet on the firebrand as it's currently down... but probably the same.

Not actually had to deal with their CS yet, so that is a concern.
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  #11  
Old May 10th 2017, 12:24 PM
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Default Re: Foo store

Quote:
Originally Posted by lharris92 View Post
Live Nation for the main store... no idea yet on the firebrand as it's currently down... but probably the same.

Not actually had to deal with their CS yet, so that is a concern.

Pretty sure the uk store had live nation at the bottom before it went to the current page.
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  #12  
Old May 10th 2017, 01:18 PM
lharris92 lharris92 is offline
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Default Re: Foo store

Quote:
Originally Posted by aprilshack View Post
Pretty sure the uk store had live nation at the bottom before it went to the current page.
Never noticed it in that case.

Looking at the emails that I received once buying stuff from the firebrand it was saying bandstores.co.uk (Completely Independent Distribution Limited), so maybe it changed recently.
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  #13  
Old May 11th 2017, 10:35 PM
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Default Re: Foo store

Quote:
Originally Posted by Poppy4580 View Post
Yes.......the store is practically empty so maybe making way for new merch??? Maybe to promote a new album?
That's my guess. Stuff will be happening over the later part of the year with the tour and other stuff. I'll inquire but I'm sure it's just prep for a new site at some point.
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  #14  
Old May 22nd 2017, 01:45 AM
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Default Re: Foo store

Quote:
Originally Posted by aprilshack View Post
It says at the top of the screen orders will begin shipping for May 22nd, for what exactly? Email them, they are pretty quick in responding to problems.
Pretty certain they must mean all orders will begin shipping from 22nd May because they are receiving all stock from Firebrand - because what we have here is clearly a Live Nation takeover. Now shown on the US site - and why the UK site simply returns a login page to firebrandstores.com. Same thing happened when they moved over from Sammerch.

Live Nation - hmm let's be polite... that's unfortunate.
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  #15  
Old May 23rd 2017, 02:22 PM
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Default Re: Foo store

I don't hold out hope for the CS side of it, but I'd love to see more on the UK site that is only available on the US site. That would be nice.
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