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  #221  
Old October 4th 2017, 10:19 AM
5816nick 5816nick is offline
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Thumbs down Re: Deluxe C&G Package Arrivals

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Originally Posted by dq88 View Post
Postie just delivered my bag, no sign of the surprise promised to make up for delay. Unless it's hidden in a pocket, didn't have time to full investigate as had to run for train
I didn't get my Surprise either and have looked extensively in all the compartments!
Surprised to read other deluxe bundles were sent out with the Black on Black Covers.... maybe that was the surprise? So where's ours?

Did anyone receive their surprise? As I posted earlier Pales into insignificance with The Devastating News of Tom Petty's Death.... Heartbroken
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  #222  
Old October 4th 2017, 02:12 PM
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Default Re: Deluxe C&G Package Arrivals

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Finally got my flight bag...thanks . I didn't get the little extra gift as promised..... I see a lot of Deluxe Purchasers did.... Except me.....they all got the Black on Black cover...... a black on black cover would have gone down well considering my Heartbreak Over Terrible news of Tom Petty Passing! I'm Devastated!
I didn't get the BoB vinyl in my deluxe bundle just the regular version and i'm still waiting for my flight bag.
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  #223  
Old October 4th 2017, 03:05 PM
FooMAG735 FooMAG735 is offline
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Default Re: Deluxe C&G Package Arrivals

Quote:
Originally Posted by 5816nick View Post
I didn't get my Surprise either and have looked extensively in all the compartments!
Surprised to read other deluxe bundles were sent out with the Black on Black Covers.... maybe that was the surprise? So where's ours?

Did anyone receive their surprise? As I posted earlier Pales into insignificance with The Devastating News of Tom Petty's Death.... Heartbroken
I had just assumed that the "surprise" would be sent with the flight bag, I'll check all the secret compartments etc when I get home tonight. For the record, I received the regular vinyl, not the BoB one...

Speaking of flight bags, isn't that due to ship soon??
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  #224  
Old October 4th 2017, 03:14 PM
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Default Re: Deluxe C&G Package Arrivals

still waiting on my dolls lol. but they did say they are coming. no flight bag yet either.
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  #225  
Old October 4th 2017, 03:37 PM
thesilenttype thesilenttype is offline
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Default Re: Deluxe C&G Package Arrivals

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still waiting on my dolls lol. but they did say they are coming. no flight bag yet either.
A bit of a shambles really...
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  #226  
Old October 4th 2017, 04:58 PM
vyzyl vyzyl is offline
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Default Re: Deluxe C&G Package Arrivals

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Originally Posted by dq88 View Post
Postie just delivered my bag, no sign of the surprise promised to make up for delay. Unless it's hidden in a pocket, didn't have time to full investigate as had to run for train
Did you receive an email alert when your bag was shipped or was it just a suprise?
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  #227  
Old October 4th 2017, 05:30 PM
zackdumbass zackdumbass is offline
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Default Re: Deluxe C&G Package Arrivals

No response on my vinyl yet either
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  #228  
Old October 4th 2017, 07:18 PM
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Default Re: Deluxe C&G Package Arrivals

Anyone else still waiting on the deluxe bundle to be delivered?
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  #229  
Old October 4th 2017, 08:01 PM
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Default Re: Deluxe C&G Package Arrivals

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Originally Posted by vyzyl View Post
Did you receive an email alert when your bag was shipped or was it just a suprise?
Just a surprise without the promised surprise to make up for delay
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  #230  
Old October 4th 2017, 08:06 PM
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Default Re: Deluxe C&G Package Arrivals

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Originally Posted by dq88 View Post
Just a surprise without the promised surprise to make up for delay
Maybe the surprise delivery IS the surprise
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  #231  
Old October 5th 2017, 01:06 AM
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Default Re: Deluxe C&G Package Arrivals

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Originally Posted by dq88 View Post
Just a surprise without the promised surprise to make up for delay
Just being really picky here - as if you go over to the collectors thread Im having them up over a number of things right now because it's getting pretty royally rude (trying to be nice)...

You're in the UK - so I'm assuming you ordered on the UK site?

And it's shipping to the UK?

Did you literally get sent the email promising the bonus extra? Or did you just see the one posted here?

Just trying to confirm absolutely it wasn't JUST the US deluxe buyers that they sent that promise to.
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  #232  
Old October 5th 2017, 01:09 AM
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Default Re: Deluxe C&G Package Arrivals

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Originally Posted by Poppy4580 View Post
Maybe the surprise delivery IS the surprise
Maybe the special SURPRISE is that no matter what you specified ALL bags now have wording that says SURPRISE!
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  #233  
Old October 5th 2017, 01:25 AM
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Default Re: Deluxe C&G Package Arrivals

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Maybe the special SURPRISE is that no matter what you specified ALL bags now have wording that says SURPRISE!
I've seen a bag that says Sarah......not mine tho
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  #234  
Old October 5th 2017, 05:50 AM
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Default Re: Deluxe C&G Package Arrivals

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Originally Posted by FooZealand View Post
Just being really picky here - as if you go over to the collectors thread Im having them up over a number of things right now because it's getting pretty royally rude (trying to be nice)...

You're in the UK - so I'm assuming you ordered on the UK site?

And it's shipping to the UK?

Did you literally get sent the email promising the bonus extra? Or did you just see the one posted here?

Just trying to confirm absolutely it wasn't JUST the US deluxe buyers that they sent that promise to.
I guess dq88 did.

I ordered on the Uk store and I received that email.
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  #235  
Old October 5th 2017, 08:44 PM
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Default Re: Deluxe C&G Package Arrivals

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Originally Posted by Hub. View Post
I guess dq88 did.

I ordered on the Uk store and I received that email.
Cool I thought UK people got it too. The issue was that definitely NOT everyone that should have got it, actually got it.
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  #236  
Old October 6th 2017, 12:58 AM
zackdumbass zackdumbass is offline
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Default Re: Deluxe C&G Package Arrivals

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Originally Posted by FooZealand View Post
I'm sure they will replace that for you, looks very much like in transit damage to me. They have been very very busy with the release stuff. Mail them again on Monday. If you haven't heard back by Friday Jill here will probably be able to help follow it up with them. But give it this week would be my advice, they really have been hammered.
Received an email earlier today apologizing and asking if I wanted a refund or replacement. Obviously the replacement, so they sent a shipping label to return the damaged vinyl. Once they see that one on the way back to them they will ship out a new vinyl for me. So glad!
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  #237  
Old October 6th 2017, 07:46 AM
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Default Re: Deluxe C&G Package Arrivals

Quote:
Originally Posted by FooZealand View Post
Just being really picky here - as if you go over to the collectors thread Im having them up over a number of things right now because it's getting pretty royally rude (trying to be nice)...

You're in the UK - so I'm assuming you ordered on the UK site?

And it's shipping to the UK?

Did you literally get sent the email promising the bonus extra? Or did you just see the one posted here?

Just trying to confirm absolutely it wasn't JUST the US deluxe buyers that they sent that promise to.
Yeah ordered from the uk store and got the email direct from the store saying about the surprise to make up for delay
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  #238  
Old October 6th 2017, 09:19 AM
5816nick 5816nick is offline
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Default Re: Deluxe C&G Package Arrivals

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Originally Posted by dq88 View Post
Yeah ordered from the uk store and got the email direct from the store saying about the surprise to make up for delay
I'm in the UK and Got the email direct to my email address about a surprise gift too for the delay / cock up.... theirs me thinking the surprise was that Dave Grohl was hand delivering it!

LOL
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  #239  
Old October 6th 2017, 12:08 PM
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Default Re: Deluxe C&G Package Arrivals

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Originally Posted by zackdumbass View Post
Received an email earlier today apologizing and asking if I wanted a refund or replacement. Obviously the replacement, so they sent a shipping label to return the damaged vinyl. Once they see that one on the way back to them they will ship out a new vinyl for me. So glad!
That's good to hear - and for what it's worth my experience is that the UK site is slower to respond than the US one, but they respond with real service - on the US site you are likely to get fast bullshit at the moment.

So not sure if you were US there with that - but either way a good result

Last edited by FooZealand : October 6th 2017 at 12:11 PM.
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  #240  
Old October 6th 2017, 12:16 PM
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Default Re: Deluxe C&G Package Arrivals

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Originally Posted by 5816nick View Post
I'm in the UK and Got the email direct to my email address about a surprise gift too for the delay / cock up.... theirs me thinking the surprise was that Dave Grohl was hand delivering it!

LOL
Right now if he did it might look like this.... yes I'm very bad but not without attempted humour and some seriously crappy store BS
https://i.imgur.com/SFqRTVT.jpg
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