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  #21  
Old March 10th 2013, 09:51 AM
grohlsgurl grohlsgurl is offline
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Default Re: Dear Foo Fighters STORE;)

The store email just bounced back...I'm not sure if the UK store still has the flag...
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  #22  
Old March 12th 2013, 10:01 AM
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Default Re: Dear Foo Fighters STORE;)

I just bit the bullet and ordered the hoodie from the US store. It worked out about 34 including postage once the currency conversion has taken place.

I know I'll have to pay an import charge but given the hoodies in the UK store are priced about 45 it will probably work out ot be roughly the same.
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  #23  
Old March 12th 2013, 10:03 AM
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Quote:
Originally Posted by BigCol View Post
I just bit the bullet and ordered the hoodie from the US store. It worked out about 34 including postage once the currency conversion has taken place.

I know I'll have to pay an import charge but given the hoodies in the UK store are priced about 45 it will probably work out ot be roughly the same.
I was thinking that too, they may be a chance the hoodie may slip through though!
  #24  
Old March 12th 2013, 10:18 AM
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Default Re: Dear Foo Fighters STORE;)

Quote:
Originally Posted by aprilshack View Post
I was thinking that too, they may be a chance the hoodie may slip through though!
You never know. I have had t-shirts from the US before which have come through. I think something that costs around 50 bucks will probably fall foul but I think the import tax can't be much more than 15.
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  #25  
Old March 14th 2013, 08:32 PM
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northy2003 northy2003 is offline
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Default Re: Dear Foo Fighters STORE;)

Also be good if the uk store stocked the kids t shirts like the us one does if not ill just have to import them as they are pretty cool :-)
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  #26  
Old March 14th 2013, 09:24 PM
Johnny Bravo84 Johnny Bravo84 is offline
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Default Re: Dear Foo Fighters STORE;)

I was kind of hoping for my Sound City CD/Blu-ray/shirt bundle to arrive around the release date, but according to tracking info it's still a few days away...oh well
  #27  
Old April 2nd 2013, 08:27 AM
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Default Re: Dear Foo Fighters STORE;)

To those who were interested....

The hoodie took 2 weeks to arrive but arrive it did and I didn't have to pay any custom charges as they had marked it "exempt" in the custom/VAT box on the postage label.

Good work at the FF store.
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  #28  
Old April 2nd 2013, 08:57 AM
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To those who were interested....

The hoodie took 2 weeks to arrive but arrive it did and I didn't have to pay any custom charges as they had marked it "exempt" in the custom/VAT box on the postage label.

Good work at the FF store.
Just hope they get more in for me to order!
  #29  
Old April 2nd 2013, 08:59 AM
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Default Re: Dear Foo Fighters STORE;)

Quote:
Originally Posted by aprilshack View Post
Just hope they get more in for me to order!
I went back and ordered a Chevy Metal t-shirt and hat and a TH&TCTR t-shirt too. Fingers crossed for the same customs result.
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  #30  
Old April 11th 2013, 10:43 AM
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Default Re: Dear Foo Fighters STORE;)

Quote:
Originally Posted by BigCol View Post
I went back and ordered a Chevy Metal t-shirt and hat and a TH&TCTR t-shirt too. Fingers crossed for the same customs result.
In a weird twist of fate 2 t-shirts (which cost less than the hoodie) have cost me 15.26 in import charges.

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  #31  
Old April 11th 2013, 10:50 AM
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Quote:
Originally Posted by BigCol View Post
In a weird twist of fate 2 t-shirts (which cost less than the hoodie) have cost me 15.26 in import charges.

I didn't get charged on one shirt but bet now my order total is 40 with shipping, i will! Dreading how much it will be!
  #32  
Old April 11th 2013, 11:15 AM
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Thumbs down Re: Dear Foo Fighters STORE;)

Dear Foo Fighters store...

I ordered the pre-release Sound City package, with the blu-ray, and the hoodie, and the t-shirt. I paid more in shipping than I paid for the actual goods.

I get that it takes longer than usual to get to Australia, but I'm pretty pissed off that I paid a shitload of money, and I am still waiting for my pre-release.

And yes, I've sent more than one email to the appropriate address. To date I have had one response, and it pretty much told me to wait and see.

So disappointed.
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  #33  
Old April 12th 2013, 01:44 PM
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Default Re: Dear Foo Fighters STORE;)

Dear Lara,

Send me your order number and any other details that you think I need to know to the email address in my signature.

PS. You should have let me know sooner!


Love,

Jill

Other people, if you have an order never received you can email me too. I know nothing about the store but I have a contact that does.
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  #34  
Old April 14th 2013, 06:08 AM
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Default Re: Dear Foo Fighters STORE;)

Quote:
Originally Posted by Jill View Post
Dear Lara,

Send me your order number and any other details that you think I need to know to the email address in my signature.

PS. You should have let me know sooner!


Love,

Jill

Other people, if you have an order never received you can email me too. I know nothing about the store but I have a contact that does.
Thanks Jill! Email incoming.
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  #35  
Old April 21st 2013, 02:39 PM
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Default Re: Dear Foo Fighters STORE;)

I talked to my contact. Have you heard anything?
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  #36  
Old April 22nd 2013, 06:29 AM
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Default Re: Dear Foo Fighters STORE;)

Quote:
Originally Posted by Jill View Post
I talked to my contact. Have you heard anything?
Nope, still nothing. But thanks for trying! If it's still not here when the 6 week point rolls around I'll be asking for a refund. Such a bummer.
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Homer: "Oh Lisa, I just meant that marriage is like a coffin. And each kid is another nail..."
Enter at your peril. I will not be held responsible.

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  #37  
Old April 23rd 2013, 12:34 AM
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Default Re: Dear Foo Fighters STORE;)

Quote:
Originally Posted by Lara View Post
Nope, still nothing. But thanks for trying! If it's still not here when the 6 week point rolls around I'll be asking for a refund. Such a bummer.
That is a bummer It seems it may be lost in transit as I ordered the same as you and received mine about a month ago. Conversely, I have waited up to 8 weeks for mail from the USA to Australia through the postal chain. Sometimes it gets delayed in customs awaiting clearance. Hang in there Lara, I'll get my knee pads out and start praying for you
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  #38  
Old April 23rd 2013, 09:08 AM
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Default Re: Dear Foo Fighters STORE;)

Quote:
Originally Posted by pxb View Post
That is a bummer It seems it may be lost in transit as I ordered the same as you and received mine about a month ago. Conversely, I have waited up to 8 weeks for mail from the USA to Australia through the postal chain. Sometimes it gets delayed in customs awaiting clearance. Hang in there Lara, I'll get my knee pads out and start praying for you
Thanks! Yeah, I figured it might be a problem just with mine, because a friend on Facebook posted that they got theirs a couple of weeks ago. I'm more disappointed in the lack of response to the 5 emails I've sent to the store and support@sammerch than anything, to be honest. Pretty shitty customer service. Plus it's tainting the memories of a fantastic experience in going to LA to see SCP and the movie in the theatre.
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Yes. But I believe in necrophilia.
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Homer: "Oh Lisa, I just meant that marriage is like a coffin. And each kid is another nail..."
Enter at your peril. I will not be held responsible.

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  #39  
Old April 23rd 2013, 09:26 AM
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Default Re: Dear Foo Fighters STORE;)

Quote:
Originally Posted by Lara View Post
Thanks! Yeah, I figured it might be a problem just with mine, because a friend on Facebook posted that they got theirs a couple of weeks ago. I'm more disappointed in the lack of response to the 5 emails I've sent to the store and support@sammerch than anything, to be honest. Pretty shitty customer service. Plus it's tainting the memories of a fantastic experience in going to LA to see SCP and the movie in the theatre.
I'd have given up my skull hoodie, Roswell Films t-shirt, SC bluray and my left arm to see SCP and the SC theatre movie in LA! Have you contacted AUSPOST? They may be able to help.
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  #40  
Old April 23rd 2013, 09:53 AM
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Thumbs down Re: Dear Foo Fighters STORE;)

Quote:
Originally Posted by pxb View Post
I'd have given up my skull hoodie, Roswell Films t-shirt, SC bluray and my left arm to see SCP and the SC theatre movie in LA! Have you contacted AUSPOST? They may be able to help.
Yep, sent them an email too, though I don't know what they'll be able to tell me other than "yes it arrived in Australia but we don't know where it is," or "no we never got it." At this point I just want my money back, it's not worth the hassle. Though considering I'm hearing nothing from my previous emails to the store, I won't be holding my breath about a refund either.

Anyway, time to go look at my photos and remember the fun parts about the whole Sound City experience, not this crappy one!
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Yes. But I believe in necrophilia.
My pics. Go look.
Homer: "Oh Lisa, I just meant that marriage is like a coffin. And each kid is another nail..."
Enter at your peril. I will not be held responsible.

"To know even one life has breathed easier because you have lived. This is to have succeeded."-Ralph Waldo Emerson
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